[vntd_fullscreen_slider images=”911,910,905,907″ text_static=”Our goal is always to provide our customers with the best prices together with the best service. ” style=”style1″ posts_nr=”6″ button1_label=”Purchase” button1_url=”//www.amazon.com/gp/node/index.html?ie=UTF8&me=AWUJ1PRCOF6FM&merchant=AWUJ1PRCOF6FM&qid=1416871329″ custom_links=”Welcome to North,We are Designers,We Love to Design” text_dynamic=”THE BEST PRODUCTS,THE BEST PRICE,THE BEST SERVICE” button2_label=”Read More” button2_url=”#about” animated=”yes” bg_overlay=”dark2″ buttons_color=”dark”]
[cta button_title=”Click me!” button_url=”//” button_color=”dark” button_color_custom=”#5cbbf5″ text_align=”left” fullwidth=”no” subtitle=”VTS is experienced in all aspects of the computer component trade, including Intel and AMD CPU, drives, and memory modules. ” button1_title=”Purchase” button1_url=”//www.amazon.com/gp/node/index.html?ie=UTF8&me=AWUJ1PRCOF6FM&merchant=AWUJ1PRCOF6FM&qid=1416871329″ button2_title=”Get Started” button2_url=”#about” heading=”Welcome to VTS!” style=”default” margin_bottom=”0″]WELCOME TO NORTH![/cta]
[special_heading subtitle=”VTS is experienced in all aspects of the computer component trade, including Intel and AMD CPU, drives, and memory modules. We also specialize in hard-to-find and end-of-life computer parts. Whether you are building new systems or upgrading existing systems, please contact us first. Our goal is always to provide our customers with the best prices together with the best service. ” text_align=”center” title=”About VTS” color=”dark” animated=”yes” margin_bottom=”65″]About North[/special_heading]
[icon_box title=”Professional Experience” text=”We are experienced in all aspects of the computer components markets. Successfully in business since 1995, we have a long history with the most reliable sources of supply. We are well known in the industry as a specialist in INTEL and AMD CPUs, brand name and OEM Memory modules, and other components, including HDD, SSD, and high-end VGA cards, and hard-to-find parts.” link_title=”More Info” target=”_self” text_style=”fullwidth” style=”centered” icon=”fa-desktop” animated=”yes” animation_delay=”300″]
[icon_box title=”Business Role” text=”Our business role is to be a key supplier to systems integrators, VARs, and computer upgrade and repair specialists. We also specialize in sourcing for systems houses on a per project basis, and can serve as a specialized purchasing agent in supplying components to key customers.” link_title=”More Info” target=”_self” text_style=”fullwidth” style=”centered” icon=”fa-suitcase” animated=”yes” animation_delay=”700″]
[icon_box title=”International Presence” text=”We enjoy an international presence, with customers and trusted trading partners in the U. S., Europe, and Asia. In 2014, VTS have started our e-commerce division and sell on Amazon and Ebay.” link_title=”More Info” target=”_self” text_style=”fullwidth” style=”centered” icon=”fa-comments-o” animated=”yes” animation_delay=”500″]
[icon_box title=”Aggressive Pricing” text=”VTS enjoys a well-earned reputation as a reliable and trustworthy cpu provider. Ideally located in Southern California, VTS has up-to-the minute market information so that it can anticipate supply and demand in order to get you the best price. VTS understands the need for aggressive pricing in today’s economy, always coupled with professional service.” link_title=”More Info” target=”_self” text_style=”fullwidth” style=”centered” icon=”fa-money” animated=”yes” animation_delay=”900″]
[special_heading subtitle=”VTS specializes in hard-to-find CPU and other computer parts for systems building, upgrade, and replacement.” text_align=”center” title=”What we do” color=”white” animated=”yes” margin_bottom=”0″]About North[/special_heading]
The latest Intel® microarchitecture on the 22 nm manufacturing process delivers significant performance advancements—including vastly improved graphics, battery life, and security—for a zero-compromise computing experience. With key features such as Intel® Hyper-Threading Technology, that allows each processor core to work on two tasks at the same time for greater multitasking, to the Intel® Iris™ graphics for stunning 3-D visuals and faster, more advanced video and photo editing, the 4th generation Intel® Core™ i7 processor delivers top-of-the-line performance for your most demanding tasks. Learn more about 2 in 1 and tablet devices featuring Intel Core processors.
AMD CPU
Take your PC’s megatasking abilities to extreme levels with the first native 8-core desktop processor built with dynamic, tuneable performance to handle multiple intensive apps without breaking a sweat.
Advanced 3D gaming
Complex 3D modeling
HD video editing
Memory
Memory, it is used most often to identify fast, temporary forms of storage. All of the components in your computer, such as the CPU, the hard drive and the operating system, Work together as a team, and memory is one of the most essential parts of this team. From the moment you turn your computer on until the time you shut it down, your CPU is constantly using memory
Solid-State Drives
Solid-State Drives, a reliable alternative to traditional hard drives, offer breakthrough storage performance Take your PC to a new level of responsiveness—including faster boot-up, application launch, and file loading—with SSDs, and get the quality experience as you expect .
Hard Drives
Hard Drives, The high-performance Ultra ATA/100 3.5-inch drive combines advanced storage hardware and software technology. The SATA 3.5-inch drive offers increased performance with a 6-Gb/s data transfer rate and NCQ technology. Both drive configurations feature a fluid dynamic bearing motor, ensuring whisper-quiet operation. Easy-to-use DiscWizard installation software and built-in self-monitoring SeaTools software.
SMARTPHONE
A smartphone (or smart phone) is a mobile phone with more advanced computing capability and connectivity than basic feature phones.Smartphones typically include the features of a phone with those of another popular consumer device, such as a personal digital assistant, a media player, a digital camera, and/or a GPS navigation unit. Later smartphones include all of those plus the features of a touchscreen computer, including web browsing, Wi-Fi, 3rd-party apps, motion sensor, mobile payment and 4G.
Your order may be limited to certain payment methods depending on the items in the order and other options selected during checkout. For example, Will Call requires a credit or debit card from the same state as your selected pickup center because we need to check your card and ID when you go to pick up your order.
Does my billing address have to match the address on file with my credit card?
For security reasons we can not send your order as a gift.
Can you drop ship my order?
No, for security reasons.
Do I need to have a business license and / or seller’s permit?
No, we do not require for our members to have a business license.
Editing an Order?
Once an order is placed, it can no longer be edited. If you need to add, change or remove something, we recommend canceling the order and placing a new one.
IMPORTANT INFORMATION:
If there is a mistake on your address or credit card information, you may in rare cases be allowed to edit an order to fix the error (we’ll send you an email with instructions). However, this depends on your payment provider–some forms of payment cannot be edited.
Payment
We accept only PAYPAL or Wire Transfer.
Returns & Cancellation
*Items may be returned only with prior authorization. Please contact us at INFO@VTSUSA.COM to request an RMA number (Return Merchandise Authorization).
All shipping and handling fees are non-refundable with an exception where VTSUSA has made an error by shipping and incorrect item to the customer. In this case, Member must contact VTSUSA to obtain a return label. Once item is returned back to the warehouse a correct replacement unit will be shipped out or store credit issued for the full amount of the order if the correct unit is unavailable. VTSUSA must be informed of the receipt of incorrect merchandise within a week of the delivery.
Reason for Returns
Unwanted Returns: Unwanted product returns will be subject to a 20% restocking fee and must have a Return Merchandise Authorization number (RMA#). Merchandise must be in the unused condition only.
Refused Delivery: Returns falling under this category will be treated as “Unwanted Returns”, consequently they will be subject to a 20% restocking fee. The customer will also be responsible for the return shipping cost incurred by the action of refusing the delivery. Consequently, a store credit will be issued less 20% restocking fee of the value of the merchandise and less shipping and handling fees both ways.
Defective Items: A customer must return merchandise at their expense within 10 days from the date of delivery with prior Return Merchandise Authorization number. If an exchange is not requested at the issuing time of the RMA and automatic store credit will be applied once merchandise is returned back to the warehouse.
If the return has been received to our warehouse after 10 days from the original day of the receipt of the merchandise, it will be sent to the Member at their expense.
All reimbursements are done in the form of a company credit which can be used towards new orders. Member may request a refund back to the credit card in which case a 5% credit card processing fee will be deducted from the total amount of the refund. Refunds may take 3 to 5 business days to post back to the credit card.
Damaged Items: Please note that in the case of damage to an item during shipping we as the shipper are required to file a damage claim with the carrier, and proceed according to carrier regulations prior to being able to issue any exchange, credit, or refund.
In the case that a package arrives damaged we must be notified within 10 days of the date of delivery.
In the case that an RMA (Return Merchandise Authorized Return) that was shipped to us at the customers expense arrives damaged, the customer themselves as the shipper in this case will be responsible for filing a claim with the shipping carrier. We will hold the returned unit for the carrier inspection which must be scheduled by the customer for up to 14 days equivalent to two weeks.
All original packaging must be kept intact by the customer in order for a carrier claim and inspection to be initiated by us once we are notified of the damage to your shipment. Please make sure your customer is aware that they must retain the original shipping box which contains the carrier’s shipping label and original tracking number.
Once a damage pick up is scheduled by us most carriers will make 3 attempts to retrieve the damaged package from your customer’s location for the inspection. It is imperative that your customer has the item ready for the carrier pick up the next day after the damage pick up is scheduled as this is when the first retrieval attempt will be made.
Please note that you are not able to file a claim with the carrier directly as we are the shipper, and you must make sure to notify us of any damage to an item within the above stated time frames.
An exchange, credit or refund will be issued once the carrier claim is approved.
Please note that a Damage Claim will normally take a minimum or 14 business days to be processed by the carrier.
For CPU Replacement Only Return Policy.
Return for refund within: non-refundable
Return for replacement within: 30 days of the invoice date
The following conditions are not acceptable for return, and will result in the merchandise being returned to you:
Any CPU that is physically damaged
Improper installation of CPU fans and/or improper clocking may cause CPUs to chip. CPUs that are chipped, burnt or have bent/broken pins are considered physically damaged and cannot be returned for refund or replacement. Physical damage includes (but is not limited to) improper handling and any other type of damage sustained by irregular use.
What are your shipping options and rates?
It all depends on which shipping service you select and where the package is shipping to.
FEDEX
USPS
How long will it take to get my merchandise?
The delivery time depends on the shipping method selected and your destination. Please refer to FedEx time in transit information for each shipping option.
Unfortunately, you can not change your shipping address after your order has been submitted. The order is immediately sent to the fulfillment agency and can no longer be changed by our system.
Do you offer drop-shipping services?
Is there a drop-shipping fee per order? No, we do not offer this service.
Do you ship internationally?
Yes, we do ship products internationally. However, all international orders must be prepaid with money order, cashier’s check or direct bank wire transfer.
How do I track my packages that have been shipped?
Please go to the following carrier website to track your package or email us at info@vtsusa.com
Please contact us within the date ranges below if your order
Was not delivered on time
Shows “delivered” when you track it, but you have not received it
Was damaged in shipping
Tampered and Partial Loss Items: In the case that a package is received which is missing any part of the original order or item a Tampered Claim will be filled by us as the shipper with the carrier upon your notification of the loss or tamper to us.
We must be notified of any loss or tamper to your shipment within 10 days of the delivery of your shipment.
All original packaging must be kept intact by the customer in order for a carrier claim and inspection to be initiated by us once we are notified of the tamper and partial loss to your shipment.
Please make sure your customer is aware that they must retain the original shipping box which contains the carrier’s shipping label and original tracking number.
Once a Tampered and Partial Loss pick up is scheduled by us, most carriers will make 3 attempts to retrieve the Tampered and Partial Loss package from your customer’s location for the inspection. It is imperative that your customer has the item ready for the carrier pick up the next day after the Tampered and Partial Loss pick up is scheduled as this is when the first retrieval attempt will be made.
Please note that you are not able to file a claim with the carrier directly as we are the shipper, and you must make sure to notify us of any Tamper and Partial Loss to an item within the above stated time frames.
An exchange, credit or refund will be issued once the carrier claim is approved.
Please note that a Tampered and Partial Loss will normally take a minimum or 14 business days to be processed by the carrier.
Lost Claims: In the case that an item is lost in transit and does not arrive to its destination after it has been provided to the carrier by us, as the shipper we will file a lost claim with the carrier once we are notified that an item has not reached its destination successfully.
Please note that you must notify us of the loss of any shipment within 30 days after its shipping date.
Once we are notified that an item has been lost in transit we will immediately file a claim for loss with the carrier. All lost claims will be processed according to the carrier’s terms and regulations. Please note that a lost claim may take a minimum of 14 business days to be processed by the carrier. A refund, exchange or credit may be issued only once the claim is processed and approved by the carrier. We do not encourage you to place any replacement orders for lost packages as the item may still be delivered to your customer at any time until the claim is processed and approved.
In the case that you have selected a signature requirement for the delivery of your package and item has been delivered to its destination and a signature has been obtained at the point of delivery, a lost claim will not be able to be filed.
If a signature was not requested during the checkout, please note that a lost claim will not be permitted to be filed as per carrier regulations in the case that an item is delivered to its destination without a signature, or has been left at the front doorstep of its destination according to the carriers tracking information.
Tax
VTSUSA, charges the appropriate state and/or local sales tax for any order shipping to California, New Jersey, and Tennessee.
Tennessee and New Jersey residents are charged according to their state and/or local tax rate. Please note that the sales tax for New Jersey and Tennessee orders is calculated based upon the total price of the order, including shipping and handling. The tax imposed by these states on shipping and handling is part of the state sales tax, not a separate tax.
California residents are charged sales tax as follows: Los Angeles County residents: 9.00%
Orange County residents: 8.00% City of Pico Rivera residents: 10.00% California residents outside of Los Angeles County: 7.50%-8.00%
For further information concerning California sales tax, please refer to www.boe.ca.gov. For further information concerning New Jersey sales tax, please refer towww.state.nj.us/treasury/taxation/. For further information concerning Tennessee sales tax, please refer to www.state.tn.us/revenue/.
Although VTSUSA only charges sales tax on sales shipped to the states mentioned above, please note that your state of residence may require you to pay sales or use tax and file a sales or use tax return for certain purchases made from VTSUSA. Please consult your city, county and state tax rates to determine your applicable sales or use tax.
What is Manufacturer’s Warranty?
Products that state “This item can be returned to the product manufacturer only” must be returned directly to the product manufacturer for repair or replacement, unless otherwise required by law. For these items, the warranty policy provided by the product manufacturer explicitly requires that any returns, repairs etc. be requested and processed directly by the consumer (or “end-user”) of the item.
What is covered by my warranty?
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What is not covered by my warranty?
Toggle content goes here, click edit button to change this text.
Do you offer extended warranty Plan, when does coverage begin?
We do not offer extended warranty plans.
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